![]() We recommend disconnecting all the other devices you have connected to WiFi before running the test.ĥ. If you're running a speed test on a device connected via WiFi, close all other apps on that device. ![]() Just remember to turn it back on again after the test. You can turn off your modem's WiFi to stop other devices connecting. Then restart your browser to run the speed test. If you're using a computer connected via an ethernet cable, close all applications, browser windows and tabs. We recommend only having one computer, tablet or mobile connected to the internet while you're running a speed test. Being further away from the modem can also reduce the speed you'll see in the test.įor more information about running tests via WiFi, see our understand WiFi speeds page. If you're running your speed test on a device connected via WiFi, the speed you get may be lower than you'd get over ethernet. You'll find its category (for example, Cat 5, Cat 5e, Cat 6 or Cat 6e) printed along the cable. One end goes into your device and the other into your modem. Ethernet cables that are Cat 5 or below limit the speed to 100Mbps, so the results you get may not be accurate.Īn ethernet cable has an RJ45 plug on each end. It's best to run your speed test on a computer or laptop connected to your modem by an ethernet cable that's Cat 5e or above. There are three options: Spark New Zealand Auckland, Spark New Zealand Wellington and Spark New Zealand Christchurch. Test your speed at Ĭhoose your nearest Spark server from the drop-down menu. You can also test your speed on the Speedtest website, but using a browser can reduce the speed shown when the connection goes above 100Mbps. For best results, we recommend the following:įor the most accurate results, download the Speedtest app and use it to measure your speed. Measure the download and upload speeds of your internet by taking a speed test. ![]() ![]() We recommend trying the Check Connection tool as a first point of troubleshooting speed issues. Learn how to use the Check Connection tool This tool automatically checks your home network and broadband connection for problems. Check connection toolĮxperiencing slow speeds? Try our Check Connection tool. Ping is measured in milliseconds, so a low number is good news.Find why you're not getting the internet speeds you think you should be getting. For all you hardcore PS5, Nintendo Switch, and Xbox One fans, this is a crucial measurement for online gaming. When you run a speed test, you'll also see a measurement of your ping, which is basically your WiFi's response time. Uploading pictures from your phone to Facebook or Instagram.Send out a live video stream, as you would on Skype, FaceTime, or Periscope.Add files to cloud storage services such as Google Drive or OneDrive.Upload speed measures the inverse of download speed-it gauges how fast you can send data from your network to others. Save files from the cloud to your computer or smart device.Update software and video games to their latest versions.Stream video on services like Netflix or Hulu, or stream music.Browse the Internet on anything from your laptop to your tablet to your smart TV.Check your email and open or save attachments.The former measures the speed of data travelling to your home network, which you need to do things like: When it comes time to test your home WiFi network, you're looking for two basic measurements: Download speed and upload speed.
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